Vendor Terms of Service

These Vendor Terms of Service ("Vendor Terms") apply when you list a business, service, package, or promotion on Celebrio Events ("Celebrio," "we," "us") as a vendor or service provider. They supplement, and form part of, our general Terms of Service and Privacy Policy. If anything here conflicts with the general Terms for vendor activities, these Vendor Terms control.

• You must be at least 18 and legally able to enter contracts in your country.
• You must represent a real business or sole proprietorship and provide accurate contact, billing, and tax details.
• We may require identity, business registration, or address verification before approving your listing or releasing payouts.
• We may decline or remove listings that don't meet our quality, safety, or content standards.

• You're responsible for the accuracy of all business information, pricing, packages, portfolio images, and availability you publish.
• You own or have the rights to all photos, logos, and copy you upload, and you grant Celebrio a non-exclusive, worldwide licence to host and display them for the purpose of operating the marketplace.
• No misleading claims, fake reviews, plagiarised photos, or content that infringes third-party rights.
• No prohibited goods or services (illegal items, weapons, adult content, hate speech, scams, MLM recruitment).

• You commit to responding to genuine inquiries within a reasonable time (we target under 48 hours).
• Quotes must be honoured at the price shown when the customer enquired, unless scope changes are agreed in writing.
• Any contracts, deposits, and refunds for off-platform bookings are between you and the customer; Celebrio is not a party to them.
• You must not solicit customers off-platform purely to avoid fees while a Celebrio booking is in progress.

• Basic listings are free. Featured placements and promoted listings are paid; current rates are shown in the dashboard before checkout.
• For bookings or payments processed through Celebrio, our platform fee and payment-processor fee are deducted before payout.
• Payouts are made to the billing/payout method on file once funds clear and any dispute window has passed.
• Taxes, including VAT/GST where applicable, are your responsibility to declare and remit.

• You may only use customer contact details for the booking or inquiry they were shared for — no unrelated marketing, list-rental, or resale.
• You must handle personal data in line with applicable privacy laws and our Privacy Policy.
• Report any suspected data breach involving Celebrio customer data to support@celebrioevents.com without undue delay.

We may suspend or remove your listing for breach of these Vendor Terms, repeated customer complaints, fraud, chargebacks, or unsafe conduct. You may close your vendor account at any time; outstanding bookings and payout obligations survive closure.

We may update these Vendor Terms; the current version number is shown below. Material changes will be highlighted in your dashboard and you may be asked to re-accept before continuing to list.